Dr. Matthew Bai has significantly impacted our institution as Associate Medical Director, overseeing all risk management initiatives and patient safety protocols. His leadership in coordinating root cause analyses, managing sentinel events, and implementing innovative patient safety solutions has improved operational efficiency and higher standards of...

We are fortunate to have many fantastic physicians at Rochester General Hospital. Among this group, Dr. Connie Vernetti exemplifies what it means to be an Unsung Hero. Dr. Vernetti is a relentless advocate for her patients, while also providing unwavering support for her team members in the Emergency Department....